YOUR PRIVACY, THOUGHTFULLY HELD
A plain-language draft explaining how Sirflorist may collect, use, share, and protect customer information.
Last updated: 27 July 2026We may collect information you provide when creating an account, placing an order, contacting support, or using site features. This can include your name, phone number, email address, delivery information, order details, and messages you send us.
We may also receive limited technical information such as device, browser, and service-use information needed to keep the site secure and working properly.
We use customer information to provide and improve Sirflorist services, process and support orders, coordinate delivery, communicate relevant updates, prevent misuse, and meet legal obligations where applicable.
We do not intend to sell personal information. We use only the information reasonably needed for the stated purpose.
We may share the details needed to fulfil an order with relevant makers, delivery partners, payment providers, and service providers that help operate Sirflorist.
We may also disclose information where required to protect customers, prevent fraud, comply with law, or respond to valid legal requests.
You can contact us to request access to, correction of, or deletion of personal information, subject to applicable legal, operational, and record-keeping requirements.
For privacy questions, write to admin@sirflorist.com. For order support, write to support@sirflorist.com.
Need a hand? Customer care: support@sirflorist.com
Privacy and legal administration: admin@sirflorist.com
